Lock & Roll Can Pack respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and disclose personal information when you visit our website, use our services, or interact with us.
Who we are
Lock & Roll Can Pack (“we”, “us”, “our”).
What this policy covers
This policy explains how we collect, use, disclose, and protect personal information when you browse our website or contact us (including request-for-quote enquiries).
Information we collect
Identifiers & contact: name, company, email, phone, mailing address.
Commercial info: product requirements/specifications, quantities, timelines, artwork notes and other enquiry details.
Technical data: IP address, device and browser type, pages viewed, date/time stamps, and cookies/analytics data.
Preferences: your email/SMS marketing opt-ins (only if you choose to provide them).
How we collect information
Directly from you (forms, email, phone).
Automatically via cookies, pixels, and similar technologies.
From service providers that support our site and communications (e.g., hosting, analytics, security, email delivery).
How we use information
To respond to enquiries and prepare quotes.
To operate, secure, troubleshoot, and improve our website.
To send marketing communications only if you have opted in (you can opt out any time).
To comply with legal, regulatory, and safety obligations.
Sharing and disclosures
We do not sell personal information. We share information with vetted service providers (hosting, analytics, security, email, CRM/ops tools) under contracts that restrict their use to our instructions; with professional advisers; to comply with law; and in connection with a business reorganisation or transfer.
Cookies, analytics, and preferences
We use cookies and similar tools for site performance and analytics (and, if enabled in future, advertising/retargeting). You can manage browser settings and any cookie controls we provide on the site (see Cookie Settings in the footer when available). If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out from “sale”/“sharing” where applicable under US state laws.
Your privacy rights (US)
Depending on your state, you may have the right to access, correct, or delete personal information, and to opt out of “sale,” “sharing,” or targeted advertising.
To submit a request, email sales2@lockandrollpac.com. We’ll verify your identity and respond within the applicable timeframe. If we decline your request, you may appeal by replying to our decision with the subject line “Appeal”.
Do Not Sell or Share My Personal Information
If we use data in ways that qualify as a “sale” or “share” under state laws (e.g., certain advertising/retargeting integrations), you can exercise your opt-out by using the Do Not Sell/Share link in our footer (when enabled) or by emailing sales2@lockandrollpac.com. We honour GPC signals.
Security
We employ reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure.
Data retention
We retain enquiry/quote and operational records as required for business and legal purposes, then delete or de-identify them.
Children
Our website is not directed to children; we do not knowingly collect personal information from children.
International transfers
We may process/store data in the United States and other countries via our providers. Where required, we apply appropriate safeguards.
Contact us
Email: sales2@lockandrollpac.com
City Showroom: 1703-6th unit Xing Hua Zhi Hui Cheng, 143 Dong Cheng District of Guang Chang Road, Dong Cheng, Dongguan City, Guangdong, China
Factory Address: Hua Nan Industry of Liaobu Town, Dongguan City, Guangdong, China
Phone: +86(0)769 2166 5037 • Mobile: +86-18688633915